CONTACT US - Email - Phone - Fax - Mail
We offer several ways for you to contact us for any inquiry you may have.
EMAIL (preferred): We prefer that you contact us via email so we can track your inquiry, and, if necessary, rapidly escalate an inquiry or concern. Email is our primary method for communicating topics such as order status and return processing because it inherently assures message accuracy. By using our email contact form below, your inquiry is automatically routed to the correct department.
TELEPHONE: Our phone lines are staffed 24/7/365. While our toll-free line is primarily for order processing, our operators are qualified to answer basic product/service related questions. Inquiries that require a more detailed answer will be forwarded to the appropriate department by the operator. If necessary, we will call back or email you in a timely fashion to respond to a detailed question.
Our toll-free telephone number is: 877-326-3303.
Customer Service Telephone: For topics such as detailed product questions or order problems, please call our customer service department directly between the hours of 8:00 AM and 5:00 PM Monday through Friday. Our toll free customer service telephone number is 877-326-3303.
FAX: Our fax number is 877-350-3615 and is available 24 hours a day.
MAIL: You may send us postal mail to: Vanko Trading Incorporated, 2750 Constitution Blvd., Beaver Falls, PA 15010