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|Shipping and Returns|
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
Items are typically shipped either UPS or US Postal Service. Some products offer different shipping methods on their description page. While the majority our products are shipped from our Pennsylvania or Nevada warehouses, some are shipped directly from the manufacturer.
NOTE: "Free Shipping" offers apply only to the contiguous 48 US states.
Our No Hassle Return Policy is simple and easy
Important Note: A few products have a different return policy. Please look at the bottom of this page for these exceptions. For all other products:
If you are unhappy with something you've purchased from us, you may return it within 30 days from when you received it. For details, please read the policy below.
IMPORTANT: We can not process or accept returns that are not authorized in advance. We operate out of several warehouses, and require returned items to be sent back to the correct location with the Return Authorization Number clearly identified on the package. We will not accept delivery of returns that have not been authorized in advance.
Purchases made with our lease/financing services are NOT covered by this policy. Returns for purchases made with leasing or financing are covered by state law. Note that you still receive the full manufacturer's warranty when leasing or financing.
PRODUCT EXCEPTIONS TO THIS POLICY:
For Teeter Hang Ups inversion products: You may use the product for 90 days and if you do not like it, send it back for a full refund (after contacting us). No Restocking Fee.
For Needak Rebounders: You may use the product for 60 days and if you do not like it, send it back for a full refund (after contacting us). No Restocking Fee.
For Thumper Massagers: You may use the product for 60 days and if you do not like it, send it back for a full refund (after contacting us). No Restocking Fee.
For Tyent Water Ionizers: You may use the product for 60 days and if you do not like it, send it back (after contacting us) for a refund minus a 15% restocking fee.